I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At A Touch of Excellence we have over 1500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home. 

Here are what just a few of them have to say about us. All references are available upon request.

"We really enjoy the efficiency, on time quality and the technicians listen.  We found many spots in our living room where we serve people hor d'eurves but didn't want the whole carpet cleaned, it was spotted without complaint and an excellent job was done." Jerry Snyder, wine consultant

"I really appreciate your thoroughness, attention to details, promptness, honesy and quality of work." MAP

"I really appreciate how the carpets look new even with a lot of dog usage." Jim O'Connor

"The experience with your carpet cleaning company has always been great.  I always enjoy that you are always prompt or if a problem arises you will always call.  I also enjoy your newsletters." Mary Zbojniewicz

"I really enjoy the personal service and thorough caring cleaning. You do little extras at no charge.  I also like the fact that you don't pressure a person into extras.  I like the protection sprayed on the carpet and I have to ask for this.  I really appreciate that fact." Lesley M. Hull

"Great excellent service.  Non time consuming but a professional service.  You can clean just about anything in my home." B.M.B.

"I wouldn't call anyone else.  Superb work, careful and conscientious, honest, and a fair price.  I've had more than one flood, including during an El Nino winter and you came within minutes of my frantic call.  Neal even crawled out on to my roof to assess the situation.  I know when I call Neal that the job will be done right in the shortest time they can do the job.  I never have to hope the job I get will be good - I know it will be." Marcia Boule

"Your company is excellent.  When I had a plumbing accident I called Joyce for emergency service.  Neal rang the doorbell before I was off the phone with Joyce.  Dryers were set up overnight and the carpet was better than ever.  You give great service and are very honest.  I was able to leave a blank check for you to fill in and the job was done as I asked and I knew the price would be fair because you charge by the square foot." S.K.

"We were thrilled with your work in getting our house back together after the garage fire.  You were the only people that were involved with this situation and you did promptly and in the time you stated.  If anyone is of need of your services, I defintely will refer them to you." V. Jenkins

"Your very professional manner in which you took care of the fire damage that occurred at my old home.  Becuase of your knowledge and expertise I was able to save thousands of dollars in replacement and repair." RGB Construction

"Your prompt response was greatly appreciated during the floodings in the Church."  Rev. Msgr. Eugene A. Gilb

"The way you got the red wine out of the couch so quickly and beautifully was fantastic.  I appreciate the excellent help and quick response." B. K.

"Joyce is a delight on the phone.  She always listens to our needs and schedules our appointment accordingly.  Neal is always on time and gets everything done, even the little extra unscheduled items we ask for.  They are friendly, reliable and best of all trustworthy.  A.S.A.

"I enjoy working with both Neal and Joyce.  It always makes me feel good when clients ask me to recommend a cleaning service for their carpet and upholstery and I can give them your name to call.  Being able to recommend a service is not something I can do often with the businesses available on today's market." Mimi Roth, Interior Design

"I am writing this with the same ink pen that my son used on our ottoman.  Your advice as what to do was excellent.  It is not often you call a business and get such great service with no strings attached.  Your number is in our book and we'll call you next time we need carpet or upholstery cleaned.  S. K.

"Excellent company.  Dependable, arrive on time, finish job in reasonable time.  Good cleaners."  Doris Lundberg

"You are the best I've encountered.  Moving into a new house with old, badly stained carpets, you technician did wonders and understood that we expected a refreshing job, not perfection due to the age of the carpets.  I know I can trust you and that you will come when expected and I can let you go on with your work without supervision."  Sandra Waters

"Excellent company.  Cleaning was great!"   M.T.

"In all the years I have used you I have never had to complain.  Job has always been excellent.  When I would notice a spot that I didn't think could possible be cleaned --and then could not point my finger as to the exact place it once was.  What a surprise!!  I really appreciate that you start and finish the work and leave without a big fuss."    Dorothy Gunn

"Very professional, very good, very dependable, very neat, etc.  I appreciate your honesty and promptness.  Your good job - the carpets do not stay damp for days on end."  Mr. & Mrs. Parode

"Thorough, honest, hardworking, prompt and personable."  V. J. Wisda

"Very professional, reliable, knowledgeable.  Trust - I can rely on you to do good work and I need not be there."  Maria Grau

"You do an excellent job and are always so pleasant.  You care for your clients"  T. Mintie

"I rate your company a "10".  On time, courteous, organized and thorough."  Irene Elder

"I was very impressed.  I felt they were very efficient sending out information before scheduled date and being able to state the time they would be coming.  I felt very comfortable with Bud in my home and felt that I did not have to follow them around.  They did not try to push services on me that I didn't want.  They made sure I was satisfied with the service - which I was more than satisfied and have found myself a new carpet cleaning service."  Linda Dragovich

"We have dogs that sometimes have accidents and we get coffee or tea stains on the carpets, you do an exceptional job in cleaning."  R. T. Graham

"I wouldn't try anyone else.  You are prompt, careful, everything cleaned well and furniture returned to position and you are very pleasant.  There is a great friendship which has developed over the 20 years and your newsletter has great recipes."  Ruberta Weaver

"You are excellent and dependable.  I know my things are safe and won't get broken.  Also you tell me if you don't think we should clean an area at this time.  You are always there when I need help or have a question."  Donna Scoular

"Your work is excellent, prompt, courteous and thorough.  Courteous service, help in decision making without pressure and I enjoy the great newsy newsletter."    Ginger Covalt

"The service is excellent!!!!  Always dependable, pleasant to work with and results are always excellent."  Joanne DeLuce

"You always do an excellent job and always on time.  I can trust nothing is broken and also everything is put back in place."  Mr. & Mrs. Geernaert

"Top Quality.  Your professionalism and emphasis on customer satisfaction gives me assurance my property will be treated with care and if I have any problems or concerns, I feel confident they will be taken care of.  The best benefits are professionalism, excellent work and customer service."  J.V.L.

"We were very pleased with the service in every way.  You were recommended by a carpet salesperson.  Mrs. Stone was very efficient and a very friendly manner to measure and give us prices for our cleaning.  The carpet was cleaned very well.  We now plan to keep our carpets instead of getting new.  We so enjoy the newsletter and ideas therein and I pass tidbits to family."  Patricia Weimer

"The company is outstanding.  Efficient, courteous, accommodating.  Always prompt.  Give excellent instructions on preparation for their visit.  Our schedule was very hectic.  The arrived earlier in the morning to allow us time to complete our day.  Love the newsletter.  They are always uplifitng, practical and humorous thoughts and ideas.  Feel secure when leaving because the house is always closed & locked when they leave."  Thelma Sanborn

"Excellent.  Clean, courteous and prompt service."  M. H. Koeller

"You were great!!!  Careful and thorough.  Promptnous of work and completion and very pleasant."  Jean Pyeatt

"You did a great job.  My drapes didn't shrink and still looked new.  Everyone was very friendly.  You came when you were suppose to or earlier and did exactly what you said you would and your prices were reasonable."  Ro Sweat

"Your company is very good.  You arrive on time.  Gives me helpful hints on caring for my carpet and furniture.  You do an excellent job on my oriental rug."  Diane Iles

"Would not have anyone else.  Your work has always been very thorough.  You have never scratched a piece of furniture which is very important to me.  We admire and appreciate the fact you always hired men of high caliber.  All your employees have always been clean people themselves, and we have never felt the least uncomfortable having them in our home."  Jan Denham

"Very professional services, responsive and a reasonable price.  We had a badly stained white upholstered chair and with careful and diligent work you make it look brand new again."  Debra Primeau

"Very impressed.  I felt they were very efficient, sending out info before scheduled date and being able to state the time they would be coming.  I felt very comfortable with Neal in my house, not having to feel I needed to follow him around.  He didn't try to push services on me that I didn't want.  He also wanted to make sure I was very satisfied with his service, which I was more than satisfied and have found myself a new carpet cleaning service."  Linda Dragovich

"Excellent or I wouldn't still be a customer.  Carpets are well vacuumed, furniture moved & leg protectors used.  And you are all unfailingly pleasant & professional." Lyne Reuter

"The kind of service one can expect from good friends." mc

"The service is very good.  You will come while the office is closed and you work with our janitorial service."  Linda from Chandler's

"Service is very good.  You are prompt and careful."  Tally Mintie

"Excellent service, quality, fair pricing, modern equipment, friendly & efficient personnel.  When you complete a job, the carpets are immaculate and have a 'like new' appearance."  JSC

"Service is Excellent!  Have complete trust in the company and the good work."  Rita M. Bayer

"You provide the best cleaning possible with a great deal of training and experience for the difficult problems.  I've always appreciated the care you and you staff take with my furniture when cleaning.  This is just a plus on top of the excellent cleaning job."  JoAnn Arnn

"I would recommend you to everyone.  Our dog was sick and thre-up on the white carpeting.  My cleaning job was inadequate.  I put in an emergency call to you and there was someone out within 1 1/2 hours.  Love the tips on how to treat doggie accidents."  Gloria Hartwick

"Excellent service.  Prompt and professional."  GMT

"OUTSTANDING!  Every experience with you has been the same.... nice, hardworking people doing an excellent job.  We know we have honest, dependable people who make our carpet look like new and we can leave you in our home while we're gone.  WOW!!!."  Beth Keesal

"Competent, prompt and very reliable.  I appreciate your calling me to let me know if you are going to be early or late.  I also appreciated the info you gave me when I called with an emergency hours before compmany was coming."  Eleanor Marsee

"Far superior to others I have used.  The whole job was great and the courtesy of the workers, especially Neal."  Lillian Longo

"Good work.  Will try hardest to clean thoroughly. Reasonable prices."  LO

"Prompt, courteous, efficient.  Every call is a Joy.  I am glad to know I can depend on your service.  Always on time."  Blanch Luse

"Very Good.  Arrived promptly on time and left everything back in its proper place."  RH

"You are amazing!  My carpets were so bad I thought I'd have to replace them but now they look like new."  Diane Mitchell

"I think you are great, everyone who has come here has been pleasant and efficient.  The work is done in a timely manner.  I know I will have a clean carpet when you finish - all the spots will be gone."  Hilda Hodges

"Your service is the best I have used.  You are prompt and do not leave the carpets too wet.  I value the fact that you clean the draperies on the rod - it saves so much time and inconvenience." Muriel Griepp

"You are too good.  You cleaned our pet-stained carpet so well my husband won't let me have new carpeting.  The house always smells so fresh and clean when you finish.  I do not have to be embarrased having people over with a "well used" carpet.  My kids and their friends enjoy being able to use the room."  Christina Bothamley

"Excellent service, really nice people who go over and above the care they give."  Irene Tyson

"Service is very good, very courteous and very neat.  You do a very professional job and will come as soon as possible."  Dorene Parode

"You do an excellent job on area rugs.  Your pick up and delivery is very timely."  Genevieve Muller

"You do an exceptional cleaning of carpets, flooring and upholstery.  Our special request to do hardwood floors after we moved resulted in very appealing results.  Your personalized attention is valued having Neal consistently available to supervise the work.  Overall, appointments are made timely to needs we have as being a realtor, I have used your services for other homes."  Marlene Okada and Dr. Donald Okada.

"You've been cleaning our carpet since 1994 - you must be doing something right.  Thanks for the courtesy and punctuality and for leaving the carpets looking 100% better."  ES

"I never have to worry about the quality of the work.  That takes a great load off me.  Extremely happy since we have a new puppy.  We have had quick help - several times.  Sometimes there is just no substitute for a good carpet cleaning company.  Very reasonably price and always dependable."  Angi Proctor

"Everyone is very nice and helpful and the stains in my carpet came out."  Heather Ramsdell

"Excellent and professional.  The knowledge about fabric cleaning and detailed instructions about taking care of our furniture, carpet and curtains."  D. Ogundipe

"You are excellent.  You are the only one that cleans my carpets.  It is nice when I talk to Joyce when I get a stain and she tells me how to treat it.  Always on time and very pleasant to work with."  Julianna McBride

"Professional, thorough, knowledgeable about all kinds of carpet problems and very friendly (and always on time).  My cat had sprayed my carpet and Joyce was very knowledgeable bout the problem and what needed to be done to get rid of the smell.  My "new" carpet of 5 years still looks great because of your great cleaning service and products.  I would never trust anyone to clean my carpets or furniture but Neal and Joyce."  S. Schuffman

"Top Drawer".  Neal studied an "impossible" stain on our family room carpeting, worked his magic and it disappeared.  Promptness, neatness and tips for spot cleaning between regular carpet cleaning visits."  Mrs. Park Densmore

"Excellent, very professional and prompt.  The service of cleaning my white sofa's is superior.  White can easily turn yellow if not done properly.  I'm very impressed.  I love the monthly newsletters and the follow-up annually for cleaning service, it's easy to get busy and forget."  Connie Cameron

"Very professional and I have recommended you to family, neighbors and friends.  I find that Neal is always helpful if I have questions and concerns.  I can count on Neal to be on time, he always does a wonderful job.  I wouldn't use anyone else."  CR